Thunder Match Sdn Bhd was founded by Mr. Adrian Yu in January 1997. With an authorized capital of RM 1 million and a paid-up capital of RM 1 million, the first set up retail outlet was in Imbi Plaza and had total number of 5 employees. The core business is to act as a dealer and offer a wide range of computer and communication products to the end users.

Thunder Match Technology Sdn Bhd is operated and completely owned by Thunder Match Sdn Bhd. Thunder Match Technology Sdn Bhd was incorporated in March 2001 with the objective to manage and operate a one stop computer and information technology solution provider that prioritizes on efficiency, convenience and customer experience. Thunder Match Technology (TMT) aims to offer extensive range of quality products competitively without compromise of the highest level of service to target corporate professionals, home users or even students. The company has successfully set up a service center to focus on better customer service by offering maintenance and repair to our customers.

From our humble beginning, Thunder Match Technology is rapidly expanding our coverage area by setting up more retail outlets at shopping centers with the aim of becoming the market leader in providing IT Solutions in the competitive market. With the interest of many super stores to have a partnership with TMT and the expansion of our geographical coverage, we are confident to surpass our competitors as a household name in South East Asia in the very near future with the success in Malaysia as the No. 1 IT Chain Store. The TMT team works hard to meet the needs of each customer with carefully tailored solutions and we take pride of being the market leader in Malaysia with a team of 202 employees from 5 at the very beginning. Our success is also the result of the strong relationship with our Vendors, Distributors and Resellers.
 
     
 

ABOUT LOGO

  
 
 

From year 1997 to July 2006

Thunder Match unveils new logo in August 2006
 
     
     
 

VISION

  
 
To be the market leader and a household name in Malaysia and South East Asia with a broad geographical coverage in providing information technology solutions and the highest level of service commitment to our customers.
  
     
     
 

MISSION

 
 
1) To obtain 100% customer satisfaction in terms of quality, price and service.
2) To effectively maintain an excellent reputation in service and support that keeps our customers coming back.
  
     
     
 

CORPORATE CULTURE

  
 
In TMT our culture drives everything we do. The greatest benefit of our culture is the close knit relationship between employer and employee where an open door concept is applied. By believing in this, this allows us to react to situation faster and work on the solution on the timely manner. Each and every employee has to be happy, relax and friendly that leads to having a sense of belonging in the company like a family. There is no formality between the owner and employees. All employees are treated like family. The greatest benefit of our culture is the ability to directly drive positive customer interaction as we organize our company around our customers direct and indirectly.

Strong teamwork is crucial to provide customers with our commitment, reliability and effectiveness in addressing customer satisfaction. Strong team spirit is built within the staffs to ensure the bond between employees is close in order for them to share best practices in offering the best services to the customers. All staffs are committed to provide our customers with quality products and prompt services coupled with total solutions to meet their needs. Teamwork is also integral part to achieve company targets where we collaborate with suppliers, for example Hewlett Packard and LG to hit sales target.

TMT has a dress code, where uniform is required for salespersons and technicians during working hours to show a corporate identity to customers at large. They must wear uniform in order to represent the company image as well as to show our professionalism in providing superior service to the customers
  
     
     
 

MARKETING STRATEGY

 
 
TMT believes that the sensitivity and the responsiveness towards the complexity of the price driven industry is the vital role in the success of our company. We believe by being able to have first hand news through Business Partners and though experience, TMT has managed to take advantage of this and grow into a market leader today. By broadening our coverage areas into less competitive geographies has also catapulted TMT into success where market trends and are being driven through these channels for better awareness and set it's own pace. Most importantly are the loyalty and support from customers. Without of which the company would not be where it is today. In line with our Mission, Vision and Culture, we have successfully provided superior customer experience through our Sales Personnel and Technical Personnel. We are proud of the TMT family and the success today will continue with the bond that we have with all employees, GROWTH and PROFITABILITY for many more years to come is inevitable.
  
     
     
 

EMPLOYEES

  
 
TMT has a total of 202 Employees who directly and indirectly are involved in the day to day Sales & Marketing activities with 160 Sales Personnel who are trained and has the product knowledge to support the daily customer queries. TMT is the only IT chain store to have 4 managers which comprises of Operations, Sales, Marketing and Finance, and 8 Product Specialist and Purchasing Managers.
  
     
     
 

SERVICES OFFERED

  
  To maximize the customer satisfaction, TMT strongly emphasize after sales service support to keep the customers confident in our company. Two departments have been set up, Warranty Department and Technical Department to attend to the after sales queries. The function of Warranty Department is to make sure all products sold are properly warranted to ensure its legality and originality. The Technical Department is to respond to customer enquiries, repair and maintenance of computer products through our Direct Helpdesk Support where it is provisioned for a quick fix response upfront be it Software or Hardware.

Warranty Department
Technician Department
 
     
     
 

BUSINESS COVERAGE

 
 
China  
Hong Kong
Singapore  
South Afica
Vietnam  
Indonesia
Maldives  
Dubai
Malaysia  
 
 
     
     
 

MAJOR SUPPLIER

  
 
Achieve Technology Sdn Bhd  
MCL Systems (M) Sdn Bhd
Advancenet Technology Sdn Bhd  
Micro-D (M) Sdn Bhd
Adventure Multi Device Sdn Bhd  
Servex (M) Sdn Bhd
ECS Astar Sdn Bhd  
SIS Distribution (M) Sdn Bhd
E-Sys Distribution Sdn Bhd  
UCH Technology Sdn Bhd
Enlight Computer (M) Sdn Bhd  
Convergent Distribution (M) Sdn Bhd
High Speed Eletronics Sdn Bhd  
 
Ingram Micro Malaysia Sdn Bhd      
 
     
     
 

AWARDS & RECOGNITION

 
 
2000
 Intel’s Golden Dragon Contest at PC Bazaar Midvalley Megamall
2000
 Intel’s PCOC Nationwide Contest ( Phase II)
2001
 Intel Premium Provider (IPP)
2001
 Intel Certified Solutions Consultant
2002/2003
 Authorized Dealer of LG Electrical Consumer Products
2004
 Best Business Partner by MCL (Logitech)
2005
 Seagate Best Channel Partner
2005
 Seagate SATA Champion
2005
 Logitech Best Retail Displaying
2005
 HP Authorized Retailer
2005/2006
 LG Authorized Dealer of IT Products
2005/2006
 Creative Best MP3 Player Sales Performance
2006
 SAMSUNG Top Sales Achievement
2006
 HP Top Retailer Business Imaging and Printing
2006
 Fujitsu Authorized Business Partner
2006
 Intel Dual Core Accelerate Program Winner (South East Asia)
2006
  ASUS Golden Patner
2006
 Intel Channel Partner Premier Member 2006 
2007
 Intel Channel Partner Premier Member 2007
2007/2008
 Microsoft  Certified Partner (OEM Hardware Solutions)
2007/2008
 Microsoft  GOLD Certified Partner (OEM Hardware Solutions)
2007
 Intel F1 Best Dressed Store Contest – Grand Prize
2007
 Authorized SAMSUNG Prime Partner
2007
 HP Consumers Manage Final Tier
2007
 ASUS Component PC Showcase Competition Champion
2007
HP Premier Business Partner
2007
 Brother Excellence Business Partner Since 2003
2007
 Canon Genuine Ink Partner
2007
 Microsoft Hardware and Commercial Software (FPP) Top Reseller Award
2007
 Valued Partner and Gold Member of AMD Solution Provider Program
2007
Lenovo Business Partner 2007/2008
2007
 No 1 Reseller for HP, Samsung, Panasonic and Canon Printers in Malaysia
2007
 No 1 Reseller for Samsung, LG and Acer LCD Monitors in Malaysia
2007
 No 1 Reseller for Lenovo Notebooks in Malaysia
2007
 No 1 Reseller for HP, Acer and Lenovo PC in Malaysia
2007
No 1 Reseller for Creative products in Malaysia
2007
 No 2 Reseller for HP & Sony VIAO Notebook in Malaysia
2007
 Top 3 Reseller for DIY Components in Malaysia
2007
Top 5 Reseller for Acer Notebooks in Malaysia
 
     
     
 

SISTER COMPANY - Branches of Prinsip Pasti Sdn Bhd

  
 
 
Cheras Carrefour
  
Kepong Carrefour
     
 
Wangsa Maju  Carrefour
 
Wangsa Maju  Carrefour